AB
Annalene B

1 reviews | Active since Jul 2016

19 Jul 2016, 13:32

Banking Details

<p>After changing banks, Icontacted Vodacom numerous times to update my details, They have constantly debit an account that I do not use anymore.</p> <p> </p> <p>This has caused major frustration. They told me that they will have to debit my accoutn twice (why? cause this is not my fault)</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2016, 05:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team