1 reviews | Active since Jun 2015
Ballance issue never sorted out
<p>Hi Team</p> <p> </p> <p>About a month ago i called voda about my miniutes/megs that was not recharged correctly. I asked the guy to check and he said that he cant access my acc and that they would phone me back. Nobody has phoned me and i was never rembursed. I had aout 100min left for the month and when they recharged it went to 126min or something like that. Normally it must max out at 150min as i get 75min every month. Same goes for the sms's/megs. Please have a look but as i said this is about 1 month ago so they will have to go through the records.</p> <p> </p> <p>Regards,</p> <p>Dewald Smit</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our e-mail communication, this query has been resolved.
Regards,
R. Maart
As per our e-mail communication, this query has been resolved.
Regards,
R. Maart
