JA
Juan A
1 reviews | Active since Aug 2012
02 Dec 2018, 17:22
Bait and Switch by Vodacom
App**** for a black Friday deal and they never got into contact with me.
Contacted them and they said I can't have it.
Wasted my time with dirt **** poor 3rd world customer service and they eventually said my application is pending. Some asshole called Nokwanda Nqwenya had me email my documents but there was no follow up or response.
Contacted their poor sales center and was after wasting my time with dirt **** poor 3rd world customer service I was asked to email vadminlikeminds and I emailed Nokwanda but no help.
I still have no help.
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Replies (1)Vodacom's replyOfficial
03 Dec 2018, 14:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2018, 14:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
