1 reviews | Active since Mar 2013
Bait and Switch advertising. False advertising
I went to the Vodacom branch in Nicolway in response to an ad Facebook (screenshots set to Vodacom customer services - response"So dad. Too bad") and only once they had ported my new number, before even discussing the available plans and when IQueried why I was quoted R150 more than the plan on Facebook and offered none of the accessories I was told it was too late and basically had to suck it up. I can't afford to be out of contact and my number was already ported. I would like my contract to reflect the one I wanted in the first place and the extras as advertised.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
