PB
Pauline B
1 reviews | Active since Aug 2021
03 Feb 2022, 15:04
Bae service
Call centre staff is highly ***********, they ignore calls when they don't have a resolution.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Feb 2022, 07:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2022, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Feb 2022, 17:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that you have been assisted. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2022, 17:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that you have been assisted. Regards Consumer Website Team
Best regards,