HF
Herve F
1 reviews | Active since Dec 2014
25 May 2021, 16:25
Bad,pathetic service from Vidacom
Hi,I can not buy data thru the Vodacom app.I must phone in every time just to buy data.I complaint probably about 10 times about this.But they just dont seem to care to fix the problem.At the moment I can not even go into the Vodacom app.I have been customer at Vodacom for more than 20 years,and this is the kind of service I get.I think it is time for change.
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Replies (2)
Vodacom's replyOfficial
26 May 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 May 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HF
Herve F's updateReviewer Update
28 May 2021, 08:07Still waiting for somebody from Vodacom to contact me,pathetic service.
HF
Herve F's update28 May 2021, 08:07
Reviewer Update
Still waiting for somebody from Vodacom to contact me,pathetic service.