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ernst N
1 reviews | Active since Oct 2011
26 Aug 2021, 09:18
Bad/no service from Vodacom
On the 8th August 2021, I wrote a review about the current problem I have with a laptop that was faulty, collected by the courier and I am STILL being charged for it. Well I did receive 1 call from Vodacom and that was it! The problem is STILL not resolved. Terrible service from Vodacom, next time I will take my business to the opposition!
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Vodacom's replyOfficial
26 Aug 2021, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team