1 reviews | Active since Oct 2016

09 Oct 2024, 11:59

badf service from vodacom

I have a problem trying to load outlook on my huawei y90. My email supplier VOX Telecom told me there is a problem with thephone and i must report it to he company that sold methe phone. It is the worst piece of junk i have ever had and they do not have an email address to handle complaints. When i phone i get told they are having high call volumes.Not surprising with the bad service.i am not prepared to waste my airtime holding on for them when their service is absolutely shocking

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Replies (2)
Vodacom
Vodacom's reply10 Oct 2024, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
's update10 Oct 2024, 11:30
Reviewer Update
I have spoken with one of their staff on many occasions., No further ahead with solving the problem. Tell me must go to their shop which is a long way away from me. Useless crowd. Neville Matthews