MO
Maryke O

1 reviews | Active since Oct 2016

20 Nov 2017, 10:02

Baddest service provider ever

I canceled my contract at vodacom biginnig of the year as i had so many time that they just cut off my phone for no reason my account was always payed. I want to get a new contract from another company then they told me vodacom has handed me over. I never got any emails from them that said i own them money and no attorney contacted me. So i contacted the attorney last week that said the will send me a email so that i can clear my record. Till today no email was send. I looked no the attorney MBD and so many people reported it as a ****. How can i clear my name with such useless franchise.

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2017, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team