1 reviews | Active since Feb 2017
Baddest service of all the networks
<p>Yesterday I ap**** for a new contract on Vodacom online, did all the online forms, everything. A few min later a consultant phoned me and did another few questions and said their systems are off and that he would phone me back in 10 min. Still waiting for the call. Spend another 4 phone calls between operators, at the end they said that I cant aply for a new contract, have to wait another 60 DAYS to apply due to their systems were of and that my aplication was declined DUE TO THE SYSTEMS THAT WERE OF!!!! WHAT???? I cant get a contract because of their fault and just pulling their shoulders up as an excuse???? Bad bad bad service!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the reply. The problem was solved.
Thank you for the reply. The problem was solved.
