1 reviews | Active since Aug 2016
Baddest Service EVER!!!!
<p>What a joke of a service provider. I cant begin to explain how sick I am of all the struggeling and arguments I had to have with each and every person working at this company. I was due for an upgrade in March and then, June 30th I phone in to cancel my contract and then all of a sudden my package was upgraded to a 2GB use your own package. I realized it the same day and called them the same day to notify them that was a mistake from their side, and on the 1st of july the upgrade was cancelled. I phoned in again to cancel the contract completely and she insured me it was done. Then I received the bill and I had to pay which I did because of the last installment that was due as the consultant explained to me. But this month I got another bill and Im finally taking this further. I WILL NOT PAY THIS because of their inability to do their job correctly. This amount I need to pay still runs on a 2GB that i did not ask for </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Nikita,
As telephonically discussed, this query has been resolved.
Regards,
R. Maart
Good day Nikita,
As telephonically discussed, this query has been resolved.
Regards,
R. Maart
Thank you very much for the resolved problem.
I so appreciate your help.
Kind Regards
Nikita
Thank you very much for the resolved problem.
I so appreciate your help.
Kind Regards
Nikita
