BADDDDDDDDD SERVICE

At first it my experience was fine as I have a data SIM card from Vodacom it worked for 2 months from April-May after that it said no network. I went to trade route to inform that the simcard is not working,they did a sim swap which I had to pay for. I went back after couple of days to inform that the SIM is still not active and they said they will log a query for me with the technicians nothing happend. I spoke to the guy from the shop he said there is nothing more he can do and I must just call 082135,I even lost count of the number of times I called and the agents were nice but nothing was done.i kept being told it's escalated it's escalated they will get back to me 5 months later I keep paying for a SIM and data I'm not using. The one guy even said he can see the SIM is not active and the area I live in has bad network but still even today I'm waiting.

The service is Baaaaaddddddd,I WANT MY MONEY BACK FOR THE PAST 5MONTHS THEN CANCEL THE WHACK SERVICE .ITS USELESS