Bad Workmanship, and This is a system where you will always loose unless we stand UP and Fight back

Long story short , To think you are cancelling a Policy or Contract is easy, but to my suprise it was not cancelled.I made many attempts to call a consultant to assist me and it seems that they have so many people handling any type of query that ones query gets lost in the system and no one captures is correctly this then results in arrears account, it is all hopeless from there.After all my cries on emails and calls request assistance to resolve I'm handed to the Credit Bureau unfairly resulting my name and credit score to go bad.This has been going on since 2022 and now that I wanted make a home loan this is the cause that I cannot go ahead with purchasing a home. This is very unexceptable on so many levels very unprofessional and would make any person boil from frustration. Even the lawyers that Vodacom has handed me over to does not even do their Job correctly to handle my case to solve the issue. If you ever think to cancel any contract you will get a nasty suprise that will Haunt you for longer than it should.

In essence this issues should not be our fault as the clients , now we suffer because someone cannot do their work correctly and it seems that no one can take the blame and man up and get the issue resolved. If it was possible I would give Vodacom a negative 5 star and 1 Star is not accurate to give.