TB
Tinus B
1 reviews | Active since Jul 2009
18 Aug 2021, 18:29
Bad Vodamail Sewrvice
Unacceptable changes to Vodamail Login Since you guys have changed the login process, you have now caused issues with my login as I do not always have the cell phone with me ! Where must I get the so called OTP when my cell phone is not with me How can I now cancel the OTP request ?
Please rectify this otherwise I will have no option but to cancel my Vodamail account!
Please advise
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Vodacom's replyOfficial
19 Aug 2021, 06:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2021, 06:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team