AV
Al V
1 reviews | Active since Apr 2015
19 Jan 2021, 09:59
Bad Vodacom Support
Vodacom must have one of the worst call center support . when ever i call there they talk for a few mins and the call gets cut off or transferred back to a voice prompt. Its sad we have contracts with Vodacom there is no support. can someone from Vodacom business please call me or cancelations. this is bad
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Replies (2)
Vodacom's replyOfficial
19 Jan 2021, 10:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jan 2021, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Jan 2021, 19:47Dear Alvin Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You confirmed that you were already assisted by the Business Department. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Jan 2021, 19:47
Official
Dear Alvin Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. You confirmed that you were already assisted by the Business Department. Regards Vodacom Consumer Website Team
Best regards,