1 reviews | Active since Sept 2016

08 Nov 2016, 16:23

Bad vodacom signal and bad service

<p>No signal, cancelled contract on 15July 2016 and ported numbers out to mtn, still getting invoices. No response from vodacom on numerous phone calls and emails. No response. Ref: EC-04N2QFOLV. When I've cancelled Sangelo said it will be cancelled immediately without any deductions from vodacom again. </p>

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team