DD
Dorea D

1 reviews | Active since May 2018

02 May 2018, 09:42

BAD VODACOM SERVICEW

I took out a Vodacom contract at Vodacom 4U Table Bay, Table View, Cape Town on 28/3/2018... the first ever cellular contract phone. I have been a vodacom prepaid customer for the last 30+ years.

I am DISGUSTED by the service.

My phone is my income!! and every since day 1 I have to phone in almost everyday or email the branch to have a soft lock removed off my account!!

This is ridiculous and I am not impress by the service of the branch and Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply02 May 2018, 09:48
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team