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Sandile M
1 reviews | Active since Jun 2012
08 May 2024, 15:27
Bad Vodacom service (Network & Technical)
I requested my line to be cancelled as of the 30th of April on the 15th of March and it is now the 8th of May and Vodacom has kept still captured my Fibre line other service providers are not able to assist with connection due to Vodacom capturing my fibre line for another month and they have debited me at the month end For what reason I am not sure
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Replies (2)
Vodacom's replyOfficial
09 May 2024, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2024, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sandile M's updateReviewer Update
16 May 2024, 15:41I have been **** to and told that my ONT was released but to date I can activate my internet service with another supplier so they trying to make sure we cant leave the terrible service, I also got charged for this month although I was paying in advance for the service
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Sandile M's update16 May 2024, 15:41
Reviewer Update
I have been **** to and told that my ONT was released but to date I can activate my internet service with another supplier so they trying to make sure we cant leave the terrible service, I also got charged for this month although I was paying in advance for the service