JG
Janice G
1 reviews | Active since Mar 2018
10 Nov 2024, 10:26
Bad Vodacom service
Vodacom really SUCKS, cancelling a contract is really always an issue with you ppl. How do you bill me for a prepaid account cancelled 1 month prior? You know the account is cancelled and moved to prepaid, the bill rink is done and the. You process airtime advance on account!
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Vodacom's replyOfficial
10 Nov 2024, 11:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Nov 2024, 11:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team