MM
Moroke M

1 reviews | Active since Jan 2025

19 Aug 2021, 13:53

Bad Vodacom service

I had earlier written about the difficulty I’m experiencing with cancelling my Vodacom contract. I had a discussion with Brandon Marlon who promised to make adjustments as I was being charged early cancellation fee do a contract that ended in June 2019! The only call I got after was from their accounts department that my account was in arrears!

0
Replies (1)
Vodacom
Vodacom's reply20 Aug 2021, 07:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team