Bad Vodacom service!!

They have the worst track record of customer service in the country!! Data disappeared yesterday morning in a matter of hours from my prepaid number, it may have been my fault. But the arrogance in blaming me as always the customer and never Vodacom! I'm still not convinced how it happen or the cause of it. And no one in Vodacom don't want to check further, especially on the app that DON'T always update balances 100%!! I'm not happy how I was assisted. But I'm not surprised either how Vodacom assist customers. Especially when they let data dissappear.