JS
Jabu S
1 reviews | Active since Aug 2009
05 Sept 2024, 17:24
Bad Vodacom fibre call center service
Very bad service from Call center. Agents pick up my call only to breath and hang up..Pls hire people that wants to serve people..That time i need to be reconnected while my account is up to date..Their agents needs retraining accept for those few that give good service.
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Vodacom's replyOfficial
06 Sept 2024, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2024, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team