RS
Roelof S

1 reviews | Active since Aug 2022

02 Jan 2026, 12:53

Bad Vodacom fibre

Very very bad internet fibre provider. Nou help are given, fault reporting is non existing, 5 days without internet and no one knows how to handle it. It is a real joke

0
Replies (8)
RS
Roelof S's update03 Jan 2026, 09:33
Reviewer Update
Please urgently resolve matter SR***

Its now on the 6th day.
RS
Roelof S's update03 Jan 2026, 12:46
Reviewer Update
Still no help from Vodacom
RS
Roelof S's update03 Jan 2026, 14:22
Reviewer Update
Still no help after whole day of calls, can someone out there please help to start a bad service action and loss of business action against vodacom
RS
Roelof S's update03 Jan 2026, 14:34
Reviewer Update
Vodacon reply after 6 days to say the matter is escalated. This was told to us from Monday.

Please resolve our issue before the end of the day. Please provide detail of all calls and the technician assigned's contact detail.

Or pleasr inform how I can get hold of the CEO of vodacom
RS
Roelof S's update03 Jan 2026, 16:30
Reviewer Update
So after all the calls I have informd after 6 days that the techical team is unreachable. Isnt that just ridecolous and a cinvenient excuse.
RS
Roelof S's update05 Jan 2026, 08:16
Reviewer Update
Day 8 without internet. Our security has been comprimised as camera not working and ********s were active.

Vodacom still has not resolved our issue
RS
Roelof S's update05 Jan 2026, 13:51
Reviewer Update
8th day afternoon internet still not fixed.
RS
Roelof S's update07 Jan 2026, 15:29
Reviewer Update
Thank you for the reply and thank you for understanding and providing some sort of relief.