WVdW
Wessie Van der Westhuizen
1 reviews | Active since Nov 2023
22 Nov 2023, 16:05
Bad Vodacom experience ever!!!!!!!
Most bad experience after 25 years. Suddenly my id no change and they cant help me. They ask me to go to a Vodacomshop to rectify. My nesrest shop is 150km from me. We talk a lot and one security question is my id no. Every time its correct and now with upgrading my id no is a problem. How difficult and bad can one company such as Vodacom be.
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Replies (2)
Vodacom's replyOfficial
23 Nov 2023, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2023, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Nov 2023, 09:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Nov 2023, 09:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,