GM
Gavin M

1 reviews | Active since Dec 2019

23 Dec 2019, 07:28

Bad Vodacom

I have written about loosing bonus airtime.It i ridiculous that vodacom cant sort it out.I have lost R400 in bonus airtime and all i received back was R19.I want answers and need somebody with pull to phone as the call centre doesnt have any idea wat is going on.

0
Replies (1)
Vodacom
Vodacom's reply23 Dec 2019, 08:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team