Bad Vodacom Contract Service

I have opened a Vodacom Contract at CellUCity in Port Elizabeth Walmer Park in 2023 for a spare Cellphone, but the phone gave me a lot of problems and took it back 3 Times and they exchanged it for me all 3 Times but all 3 of those cellphones was broken and the person I have delt with said they was going to cancel the contract and give me my money back.

Its been more than 4 Months now and Im still waiting for them to give it back to me and when i ask for any feedback its always they are working on it.

Thats just bad service.