BAD VODACOM

PATHETIC Got double charged and phoned them millions of times. Emailed them the proof of payment to credit my account. But they say 4 -7 workings day. Or Sorry they didnt get the email.

How it happened : Got paid and decided to pay my bill through the Myvodacom app, 3 days later my debit order goes off for the same amount. I queried that and they said it will be credited to my account. Its been 3 months now.. Still hasnt been credited. Pathetic. I did get a refrence number and followed up but still no answer. They simply said I must send the email again with the refrence number. Still no freaking response