BAD VODACOM

I had two data contracts up for renewal or cancellation. I emailed Vodacom and a consultant telephoned me. I informed him that I wished to cancel and he offered me a really good contract and convinced me that it was really worth my while to take it, which I did. Surprise, surprise, the next month when the contract was to start it was completely different to what I was offered. All attempts to have this rectified by Vodacom have fallen on deaf ears. They do not respond to emails, telephone calls result in them telling me to email them. The worst service I have ever had other than now with Edgars as well.