Bad Vodacom 😤😤😠

After being a contract customer for a while, Vodacom allowed ***** on my account. They violated the POPPI Act regulations by just allowing someone to mess up my account like that. Worst part the matter took 2 1/2 months to be resolved and to top it off, I was billed for the months whereby their ***** team was still trying to resolve the matter which I was the one who was making follow up each time. I canceled my account with them and wish that the rectify my bill for November which they promised to correct but they didn't. I'm really disappointed with Vodacom, such a big company but not vigilant