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Burton B

1 reviews | Active since May 2016

13 Feb 2024, 11:07

Bad Vodacom

I will end all my business with Vodacom in due course and port my number to another service provider, after the debacle with Head Set i took out from them which was faulty i had to courier it off myself to the Service Provider Huawei to have them look at it, also i will never by Chinese **** like a Huawei Mobile Phone again. Seems Vodacom & Huawei have a good but rotten relationship iro customer service and denying liability for faulty devices!!!

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Replies (1)
Vodacom
Vodacom's reply13 Feb 2024, 12:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team