BAD Vodacom

Good Day Vodacom,

On the 18th March 2019 a Lady from Vodacom called me and asked me why I am not upgrading two of my Vodacom contracts? She convinced me to upgrade both my data contracts, She offered me a deal which I was content with. I received the confirmation SMS. However, come 01 April 2019 only the one contract was upgraded, I duly called Vodacom and enquired as to why only one contract was upgraded and not both? Vodacom said they will call me back. On the 3rd April 2019 Vodacom called back and informed me that they erred and they will upgrade me…. BUT, it is now gonna cost me more. Really Vodacom, you admit to making a mistake and then say:: Sorry, but we going to charge you more. Very Heart sore, BAD VODACOM