Bad vodacom
Nous dit al langer as maand wat ek geupgrade het en nog steeds het ek nie foon nie. Manager gooi hande id lug en se hy wetie wat om te doen nie. Vodacom se ****rak kan gecancel word ma manager se storepolicy hy mag nie. So dit gaan maar oor d eienaars wat bang is hulle verloor geld en nou moet ek betaal v foon wat ek nie het nie. Lekker ne? Vodacom vat asb julle franchises aan oor die storepolicy want dis diefstal. Help my dan asb.
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Replies (4)
Vodacom's replyOfficial
08 Nov 2019, 09:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2019, 09:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
11 Nov 2019, 08:13Yes so u keep saying but nothing happens and no one has contacted me.
's update11 Nov 2019, 08:13
Reviewer Update
Yes so u keep saying but nothing happens and no one has contacted me.
's updateReviewer Update
12 Nov 2019, 16:44My debietorder wat 2of3November afgaan gaan ek laat kanselleer ek betaal nie meer sent vir julle voordat d issue met d foon uitgesort is nie. Eks nou moeg v julle automated msgs met geen deurvoering daarvan nie. Niemand v vodacom het my nog ge****ak of enigeiets nie. So dan stop ek maar payment en sny maar my foon af see if i care. En vat my hof toe ek wil hof toe gaan. Julle het 1ste ****rak gebreek.
's update12 Nov 2019, 16:44
Reviewer Update
My debietorder wat 2of3November afgaan gaan ek laat kanselleer ek betaal nie meer sent vir julle voordat d issue met d foon uitgesort is nie. Eks nou moeg v julle automated msgs met geen deurvoering daarvan nie. Niemand v vodacom het my nog ge****ak of enigeiets nie. So dan stop ek maar payment en sny maar my foon af see if i care. En vat my hof toe ek wil hof toe gaan. Julle het 1ste ****rak gebreek.
Vodacom's replyOfficial
14 Nov 2019, 11:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply14 Nov 2019, 11:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team