1 reviews | Active since Jan 2017
BAD!!! Useless service from VODACOM
<p>I have been a customer with Vodacom for the past 10 years. Out of the blue my details on my account changed to another person. </p> <p>I contacted Vodacom Customer Care on 2 different occasions. </p> <p>I visited the Vodacom Shop at East Rand Mall in person and received a sms back from Vodacom that I will be contacted within two working days. Never heard from Vodacom. </p> <p>I again contacted Vodacom Customer Care, send them documents they required, received a sms back, I will be contacted within two working days. </p> <p>Seven working days later no contact at all from Vodacom. </p> <p>Again I contacted Vodacom Customer Care and still no contact from Vodacom.</p> <p> </p> <p>I still have not had any help and my account is still incorrect.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
