1 reviews | Active since May 2016

09 Dec 2016, 18:28

bad uprade service

<p>i have upgraded on the 28/11/16 and still did not received my phone as up to 09/12/16, after many calls and still no answers i wrote a review a few days ago and the only answer i got back is that vodacom will contact me in due couse, i still dit not receive any phonecall from them and still have no answers and no phone. i will now rather be going straight to the onbutsman as vodacom fail to contact me and failed to deliver service</p>

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Replies (1)
Vodacom
Vodacom's reply10 Dec 2016, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team