Bad unreliable service

On 26 September 2020, I wrote a review about how vodacom is refusing to cancel a contract I have with them that I no longer want. To date, 12 January 2021 they have not canceled nor called like they said they would after my review.

Just like most people, covid affected my job therefore interrupting my contract agreements. I have 3 contracts with Vodacom, 2 of which I use daily. The 3rd I no longer want and have since requested that they remove and they have not.

I don't use their airtime, they keep taking it back after 2 months when they have to put in more airtime and keep billing me still. I will not as said before pay the bill cause Rose told me in August that my contract was canceled. Block the number, take the airtime, do whatever but cancel my contract as had initially instructed. I don't want an upgrade nor do I wish to downgrade.

The line is combined to my other contract - a uchoose 115 line rental of 108.69per month