Bad treatment of a new customer

Hellopeter my name is Mpumelelo Romeo Ngcai & I app**** for a new contract with vodacom towards the end of May of this year the contract includes a router 10 gigs of data & a 32 inch Jvc smart TV. I first received the router & gigs on the 28th of May then had to redeem the voucher for the TV which I did & then received on the 14th of June, the TV worked fine till the 21st of June when I came from work it no longer worked [so it only worked for a week]. I called the MDS collivery which was the delivery company & they said that the parcel was fine upon delivery so I have to take it up with Vodacom & so I did. What Vodacom did was to give me the run around from one department to another but I kept on being persistent. I have spoken to many consultants about the matter & was told that my case was escalated to the team leader & this happened more than once. I called Jvc & they said that they can't assist me Vodacom should since I have a contract with them, I've called digital planet to check with them whether what's happening but they send me back to Vodacom yet it's Vodacom that insteaded that I should call digital planet. This has carried on for a month full & the first debit oder was made by Vodacom knowing fully that I wasn't satisfied with the product & today is supposed to be the second debit oder but how is that fair when my problems aren't solved by them. I am running out of options now please help.