SR
Seepo R
1 reviews | Active since Jul 2015
14 Jul 2015, 06:11
Bad treatment
I app**** for a contract phone and they promised to call me the following day, instead they didn't but then I decided to call them, when I called, some of the consultants were giving me wrong info and some just hung up on me, and lastly I asked for an email so I can send my documents but they said they don't have an email instead they have fax, in this time of life a company without an email address is weak, I was forced to go to town and cancel the online application and redo it manually . I'm so embarrassed and don't like Vodacom anymore<br> Its either you try and choose the correct people for the jobs your executing or choose to loose customers. <br> <br> I'm really disappointed
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
14 Jul 2015, 09:39Hello Leveka,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply14 Jul 2015, 09:39
Official
Hello Leveka,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
