SR
Seepo R

1 reviews | Active since Jul 2015

14 Jul 2015, 06:11

Bad treatment

I app**** for a contract phone and they promised to call me the following day, instead they didn't but then I decided to call them, when I called, some of the consultants were giving me wrong info and some just hung up on me, and lastly I asked for an email so I can send my documents but they said they don't have an email instead they have fax, in this time of life a company without an email address is weak, I was forced to go to town and cancel the online application and redo it manually . I'm so embarrassed and don't like Vodacom anymore<br> Its either you try and choose the correct people for the jobs your executing or choose to loose customers. <br> <br> I'm really disappointed

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2015, 09:39
Official
Hello Leveka,

Thank you for the posting.

This matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team