1 reviews | Active since Apr 2014
Bad to No Service
<p>Over two year ago we relocated to PE from EL. I send in a letter for Notice for change of address. </p> <p>It wasn't done. I have been into a branch to fill in change of Address forms 3 times - Still not done...</p> <p>I have phoned the call centre numerous times, left referance numbers etc for management to come back to me. Never done. </p> <p>If it wasn't for the Vodacom app, so I can see what is happening with my account, I would be in the complete dark. And thanks to the app, i now recieve my statements via e-mail. </p> <p>But I still need my address changed!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
