BS
Brandon S
1 reviews | Active since Apr 2020
27 Aug 2026, 18:51
Bad to no 5g connection in my area
Ive called customer care over and over . In our area 5g is just not working . Its not just me complaining about this . And it just doesnt seem to bother them
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Replies (2)
Vodacom's replyOfficial
28 Aug 2026, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2026, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Aug 2026, 19:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the Fibre Escalations Department and based on the feedback received, contact was made and feedback provided. Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2026, 19:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the Fibre Escalations Department and based on the feedback received, contact was made and feedback provided. Regards, Vodacom Consumer Website Team