1 reviews | Active since Jun 2015
Bad Terrible Service
<p>I upgraded earlier in August to a Samsung S7 Edge - as advertised you should recieve a Samsung Tablet, powerbank and 10G once off data..... but NO! Had to settle for the cheaper Vidacom tablet, no powerbank and still waiting for my data - dis phone the shop where i did the upgrade - their response "not my problem" phoned vodacom upgrades - after days of emails and phone calls their response - "not our problem"!!! Now tell me whose problem is this???? Ive had a contract with vodacom for over 8years and this is the service - cant even call it a service!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Morning Mari-Louise,
As discussed the matter has been resolved.
Regards,
Cassandra
Morning Mari-Louise,
As discussed the matter has been resolved.
Regards,
Cassandra
