BJ
Brett J

1 reviews | Active since Aug 2012

05 Oct 2019, 05:45

bad technical support for Towers

I live in a small village in the Western Cape called Greyton. We had really bad cellphone coverage, so bad that the credit card machines didnt work. Vodacom won a bid to erect a tower in our village, and the whole valley was really excited. Well, that tower came online about 6 months ago and it will work for a day or 2, then we all get a NOT REGISTERED ON NETWORK error. This has been going on for months and Vodacom engineers have still not been able to resolve the issue. its a bad sign when the service provider cannot even get their own network to work. Pathetic....

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2019, 11:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team