Bad system check / bad service of Vodacom

Today 28/06/2021, I bought 2 Vodacom sim cards. The first failed. Spoke to Vodacom official at Three Rivers Square (Three Rivers) and all he had to say is that Vodacom ran out of numbers, so they had to recycle. Although bought as new, in the system it is already 1 year old. Hence we bought the second. Now this is also suspended as some type of *****. I am not interested in recycling of numbers or what the problem is. This is bad, unacceptable. 2 sim cards, both suspended.