AO
Adam O
1 reviews | Active since Mar 2009
28 Aug 2025, 07:37
Bad support as always
Their Vodapay app does not work on my new Samsung phone They are most unhelpful to resolve Oh Vodacom your support sure is hopeless No change in 20 years Useless....useless....useless
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Aug 2025, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Aug 2025, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Aug 2025, 15:50Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per telephonic conversation this afternoon you have confirmed the issue has been resolved. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Aug 2025, 15:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per telephonic conversation this afternoon you have confirmed the issue has been resolved. Regards Vodacom Consumer Website Team
Best regards,