Bad sleepy service
<p>last night around 22:55 I got a message from vodacom saying my data has been depleted, but I have been on Wi-Fi the whole day with mobile data off. Called 111 around 00:12, just after midnight. Called to a lady called Dimakatso. Bad service if they ever was. She sounded as she just woke-up yawning repeatedly on the call and answering every question I ask after like 5sec of silence, it was frustrating. Asked for the reference for the call, she said my matter will be escalated and I'll receive an Sms with my reference, 07:20 and still nothing. 7hrs later... No maan, that's bad. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Saying due time is nothing. I want my data back on top of that. How can data disappear when u connected to WiFi the whole day while ur mobile data is off? Ai. Y'all r ripping me off here.
Saying due time is nothing. I want my data back on top of that. How can data disappear when u connected to WiFi the whole day while ur mobile data is off? Ai. Y'all r ripping me off here.