AB
Adri B

1 reviews | Active since Sept 2017

11 Sept 2017, 16:51

Bad signal or no signal in Saldanha

No reply and no answers regarding a complaint about bad signal in Saldanha bay area. Lodged a complaint 12 August,15 August and today 11 Sept and still bad signal or none. But I am not reachable? Wonder how one can be reached with no signal? Trick question?but yet no one is testing or coming out to the sight to investigate. Yet I still have to pay my bill every month in full!!!! Can someone please get in touch who can actually sort this problem out. Two queries has been closed already ? Wonder when 3rd one will be closed and how many more I would have to lodge?

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Replies (1)
Vodacom
Vodacom's reply12 Sept 2017, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team