KG
Kieren G

1 reviews | Active since Apr 2018

22 Apr 2018, 20:15

Bad signal in Fourways, with nothing being done

Reached out multiple times about the bad signal in our area, yet nothing has been done.

I'm experiencing bad signal, constantly drops to Edge and dropped call.

I stay in the Fourways area.

0
Replies (2)
Vodacom
Vodacom's reply22 Apr 2018, 20:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Apr 2018, 07:54
Official

Hi Kieren,

Thank you for taking the time to raise your complaint with our team.

Our record indicates Service Request *** is still pending with our Network Team.

I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team