Bad signal & coverage and data issues

Good day,

I would like to express my complete disappointment in Vodacom. Over the past few months, I have experienced extremely poor signal in general, but mainly in the Fourways area. Calls drop constantly and in some areas I don't get signal at all.

For the amount of money I pay for my monthly contract, this service in unacceptable.

Another issue I have is with data. I switched my data off last month and costs were incurred while it was off. I then switched it back on for a few seconds. I did not even have a chance to open one thing and I got an sms to say I am R304 into out of bundle data. Data disappears into thin air and customers have no control over it.

I would really appreciate an answer to both of these issues. This is not the first time I have had issues with the service provider. I have been a loyal Vodacom customer for 13 years, but I am strongly considering moving to another service provider when my contract is up for renewal.

Thank-you.