MR
Morongwa R

1 reviews | Active since Dec 2018

13 May 2020, 08:57

Bad signal

There as been a signal problem since 2018 even now it has not been fixed, I have logged many complaints via the call center and they said they will fix it but the signal problem is still the same, initially I thought the problem was only in my village in Botlokwa Eisleben and due to load shedding as I once received an SMS stating so, only to find that even in Soweto these days there is a similar problem and even when there is no load shedding Vodacom signal just sucks these days!! When you call you cannot even hear what the other person is saying even though their phone network bar is full.

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Replies (1)
Vodacom
Vodacom's reply13 May 2020, 09:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team