1 reviews | Active since Oct 2017
Bad Signal
I reported extremletly bad signal in a certain area in Glen Marais, Kempton Park about 2 and n half years ago. A person came out to test the signal and admitted that it was often nonexistent and very inconsistent. I got an e mail from Vodacom 30 July 2015 explaining that they need to erect an additional tower and that their planning department had said that one would be done in 2016 when their new financial year started. I have since not seen or heard anything despite my calls to them. I have received so many ref numbers I didn’t even bother to write it down anymore. The original one I still have. The signal had since got so bad most people in our complex either changed to other networks or have to walk outside to get signal. I got a second phone with a CEll C simcard it is working 100 %. I eventually started taking down details again of the people I spoke to and ref numbers. Despite promises I still don’t get feedback and the signal is even worse that before. I have found this to be on certain parts of Modderfontein Rd. I think Vodacom are so focused on selling that their network is collapsing. POOR!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
