MM
Marisma M

1 reviews | Active since Sept 2017

24 Sept 2017, 17:32

Bad signal

The last year we have been experiencing a bad signal at Cape Infanta, western cape. We have logged a complain at vodacom call centre and have not recieve any response. Now they are not taking our calls.

0
Replies (2)
Vodacom
Vodacom's reply24 Sept 2017, 19:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2017, 09:01
Official

Dear Marisma,

Thank you for your patience.

Has been sent to relevant department, They will be in contact with you soon.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian